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Pre-Service Checklist

Get Ready for Our Service Technicians

No-Hassle Service Repair in Marietta, OH & Parkersburg, WV

Whether our technicians are coming within a few hours for emergency service or within a few days for scheduled maintenance, here are a few things you can do to help ensure a quick assessment of your unit:

  • Know where all of the units in your heating and cooling system are located.

  • Be ready to explain clearly what symptoms or problems your equipment has had and how long they’ve been going on.

  • Make sure the system is accessible. If there is something blocking access to your equipment, please remove it.

  • If your system’s equipment is in an attic or crawl space, please make it easily accessible.

  • For the safety of your pets, please make sure they are secured in a separate room so they don’t get hurt and or escape.

  • When possible, please make sure there is an adult available to legally allow us entry to your home.

  • Be prepared to answer the call from Morrison, Inc., confirming your appointment before dispatching to the home.

  • If you rent your home, please make sure you have your landlord’s permission to have your system serviced.

  • If your heat pump or evaporator coil is frozen, shut off your system before the technician arrives so it’s thawed for service.

  • Make available all information on prior services recently performed on your system.

  • Be prepared to make a payment to the technician when service is complete.

What Makes Morrison Different?

 

We strive to make both our process and our service an experience that you can’t get anywhere else. Find out why Morrison has been voted reader’s choice for HVAC companies in the Mid-Ohio Valley for years on end.

NO HIDDEN FEES

What we quote
is what you get.

PROFESSIONALISM

No language or undesired
practices on your property.

PERSISTENCE

We don’t give up until
the problem is fixed!

CARE FOR YOUR HOME

We place importance on the
cleanliness and care of your home.

TIMELINESS

We call back immediately, show up on time and get the job done quickly!

CLEAR COMMUNICATION

We make sure you clearly
understand your diagnosis.

WHAT ELSE DO YOU NEED?

Replace Your

Worn-Out System

l

Easy Qualification

Process!

System Repairs

in 24 Hours

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